Welcome to our GBS Competency Assessment tool, aimed at establishing how well equipped your GBS Organization is in the most critical skill areas, and how important you consider these skills to be in the next 2 years. This assessment will enable you to review the current overall competency levels across your GBS organization in these critical skill areas.

Note: This is not a deep dive in to individual employees skills.

All participants will receive a full copy of their responses with some recommendations and best practices within a week of completing the survey.

Definition / descriptors
Competency levels (detailed definitions are on each page):
Level 1 – Basic
Level 2 – Developing
Level 3 – Advanced

Level of importance:
Your view on the importance of improving the skill area in question in light of your Organizational Unit’s situation and objectives for the next two years; either low, medium or high.